1. Contract. The contract is between the Owners of the property (the Owner) and the
person making the booking, hereinafter referred to as "the Guest". The contract is
effective once payment has been received from the Guest.
2. Tenancy Status. This agreement is made on the basis that the property is to be
occupied by the Guest for a holiday as mentioned in the Housing Act 1988 Schedule
1 Paragraph 9 and the Guest acknowledges that the tenancy granted by this agreement
is not an assured tenancy, and that no statutory periodic tenancy will arise when
Bookings cannot be accepted from persons under the age of 18.
The number and identities of persons staying in the property must be as stated on
the Booking Form and as agreed by the Owner and the Guest.
The Owner reserves the right to decline any booking and to refuse to allow entry
to any person not complying with with these booking terms and conditions.
4. Reservations and Payment.
Provisional reservations can be accepted by telephone, Email or our Enquiry form
and must be confirmed within 7 days of the Owners initial reply to the enquiry (via
the Booking Form). Unconfirmed provisional reservations will be cancelled after 7
days without further reference.
A deposit of 25% of the cost of the rental must accompany the booking form, or full
payment if less than 8 weeks before the commencement of the rental. Once the booking
is received and accepted, the full balance is payable no later than 8 weeks before
the arrival date. Non payment by or on the due date will be treated as a cancellation
by the Guest and the cancellation procedures (below) will be instigated.
A £100 security deposit is also required to be paid along with the balance. This
deposit is normally refundable (either by cheque or on-line bank transfer) within
14 days of the Guests departure date. In exceptional circumstances part or all of
the security deposit will be retained by the Owner to cover costs of damage and/or
Payments are to be made by cheque (UK banks only) or by bank transfer to the Owner’s
account (details of which will be forwarded by post). All payments are to be made
No bookings are valid without the non-refundable deposit and unless confirmed in
writing by the Owner.
5. Cancellation. Any cancellation made by the Guest for whatever reason must be notified
in writing. The following cancellation charges will apply:
8 weeks prior to arrival date - 25% non-refundable deposit.
8 - 4 weeks prior to arrival - 25% non-refundable deposit + 50% of the balance.
Less than 4 weeks prior to arrival - 25% non-refundable deposit + 100% of the balance.
6. The Owners reserve the right to repossess the property without compensation if
any person other than specified on the booking form, or otherwise given express permission
by the Owner, occupies the property of if any activity is undertaken which causes
or may cause unreasonable damage, noise or disturbance. The Guest undertakes not
to cause nuisance or annoyance to occupants of nearby properties.
7. Period of hire. The holiday occupancy shall normally be from 2pm on the day of
arrival to 10am on the day of departure, unless otherwise agreed by the Owner. Please
contact us if you need some flexibility of these arrangements.
8. Care of the property. The Guest agrees to take good care of the property and its
contents and leave them in the same state of repair and condition, and in the same
clean and tidy condition, at the end of the rental period as at the beginning. The
tenant agrees to notify the Owner of any breakage's or damage, and to reimburse the
Owner of the full cost of any replacement, repair or exceptional cleaning charges.
9. Complaints. Should there be any cause for complaint during the occupation of the
property it must be notified promptly to the Owner. Complaints will not be considered
after the end of the rental.
The Owner shall not be liable to the Guest, or third parties, for any accident, damage,
loss, injury, expense or inconvenience which may be suffered, incurred, arises out
of, or in any way connected with, the rental. The Owner cannot accept responsibility
for any loss, damage, additional expense or inconvenience directly or indirectly
caused by or arising out of the property, plumbing, electrical equipment or otherwise,
or exceptional weather.
The Owner cannot accept any responsibility for loss or damage of property, vehicles
or contents belonging to the Guest, or members of his/her party during the period
of the rental
If the property becomes unavailable or unusable for any reason prior to the date
of the booking, then the Owners will reimburse then guest for any moneys paid, whereupon
the Owners liability will cease and no further claims or damages will be accepted
by the Owner.
11. Right of entry. The Owner or his representative shall be allowed access to the
property at any reasonable time during the holiday occupancy.
12. The Owners stipulate, and enforce, strict no smoking and no pets policies.
13. Whilst the Owner makes every effort to ensure the accuracy of all information
and descriptions pertinent to the property the Owner retains the right to alter,
substitute or withdraw any service, facility or amenity. If there are any points
of particular importance please contact the Owner to clarify the information.
14. All personal details provided will be used in conjunction with the booking only
and will not be divulged to any third parties.
15. By proceeding with the booking the guest agrees to the Terms and Conditions laid
out in this document.